Resources

Our resource library is designed to help providers, practices, and healthcare organizations understand the credentialing, enrollment, and compliance process—so projects move faster and expectations stay clear.

These materials are informational and intended to support a smooth onboarding and ongoing maintenance experience.

  • Credentialing Readiness Checklist

    Before credentialing or enrollment begins, providers and organizations should have the following available:

    • Active state license(s)

    • DEA and CDS (if applicable)

    • Malpractice insurance declarations

    • Current CV with month/year history

    • NPI (Individual and/or Organization)

    • Government-issued ID

    • Practice location and billing information

    • Tax ID and W-9 (for group enrollments)

    Having these items ready helps reduce delays and rework.

  • Credentialing and enrollment timelines vary by payer and state. While some applications process quickly, others may take several months.

    General expectations:

    • Commercial payers: 60–120 days

    • Medicare: 60–90 days (state dependent)

    • Medicaid: 90–180+ days (state dependent)

    Timelines are influenced by payer backlogs, application accuracy, and provider responsiveness.

  • Credentialing vs. Enrollment

    Credentialing verifies a provider’s qualifications.
    Enrollment connects the provider or organization to a payer for billing and reimbursement.

    Both steps are required for most payers and must be maintained continuously.

    Individual vs. Group Enrollment

    • Individual enrollment applies to the rendering provider.

    • Group enrollment applies to the organization billing under a tax ID.

    Many payers require both. Requirements vary by state and payer.

    Medicare, Medicaid, and Commercial Payers

    Each payer type has unique rules, applications, and timelines.
    Multi-state practices should expect separate submissions per state for government programs.

  • CAQH is a centralized provider data repository used by most commercial payers.
    Providers are responsible for:

    • Maintaining accurate information

    • Attesting regularly

    • Responding to payer outreach

    Incomplete or outdated CAQH profiles are a common cause of credentialing delays.

  • Recredentialing & Renewals

    Most payers require recredentialing every 2–3 years.
    Licenses, malpractice policies, and certifications must remain active at all times.

    Missed deadlines can result in claim denials or termination from payer networks.

    When to Notify Credentialing

    Timely notification is critical when changes occur, including:

    • Practice address changes

    • Ownership or tax ID changes

    • Providers joining or leaving a group

    • License or DEA updates

    • Legal name changes

    Delays in reporting changes may impact payer participation.

    Exclusion Monitoring

    Federal regulations require ongoing monitoring of providers and entities against exclusion databases such as OIG and SAM.

    Regular monitoring helps reduce compliance risk and protects payer participation.

Frequently Asked Questions

  • Timelines vary by payer and state. Delays are often caused by incomplete information or payer backlogs.

  • Yes. Existing submissions can be reviewed, corrected, and continued as needed.

  • No credentialing company can guarantee approval. Approval decisions are made solely by the payer.

  • Yes. Services are available across all U.S. states.